FAQ
Frequently Asked Questions
What are the delivery times and shipping options?
What are the delivery times and shipping options?
Your order is prepared within 1 to 3 business days. A tracking email is sent to you as soon as it ships. Delivery times are shown at checkout and vary depending on your country.
Can I return the onesie if the size doesn't fit?
Can I return the onesie if the size doesn't fit?
Yes. You have 30 days after delivery to contact us. If the onesie doesn't suit you, we'll offer a size exchange or a refund. Please keep it clean and in good condition.
Which size should I choose?
Which size should I choose?
Three sizes are available: 0–5 months, 6–11 months and 12–18 months. If your baby is between two sizes, choose the larger one for extra room. Write to us if you're unsure, and we'll be happy to advise you.
How do I care for the onesie?
How do I care for the onesie?
Always follow the care label. We recommend a gentle, low-temperature wash with the zip closed and the garment turned inside out. Avoid the tumble dryer to preserve the plush texture.
Is payment secure?
Is payment secure?
Yes. Payment is encrypted and processed through our store's secure payment solutions. We never store your banking details.
How long does it take to receive my order?
How long does it take to receive my order?
Allow for processing time, then the delivery time shown at checkout. Free standard shipping takes 7–12 business days, and paid express shipping takes 4–7 business days. As soon as your order ships, you'll receive a tracking link to follow your package every step of the way.